Computer service at home

December 19, 2013

Dean’s Computer Clinic is Nanaimo’s best value for in-home computer services. A computer tune-up or virus removal typically takes less than an hour. Call for your free phone consultation.

800 448-0853 toll-free

Accepting clients in Tucson as of September 2014. Call for an appointment or request a quote using Thumbtack


Computer Gibberish Game

February 1, 2015

I’m in my sixth year of helping people one by one. Sure, I fix a lot of problems but mostly I just answer questions about their various computing devices. I just reached what feels like a major milestone by creating my 1000th invoice. That’s a lot of problems solved and questions answered. So what would you guess is the most common question?

“Why do they call it that?”

Learning about computers is just like learning a new language. Written instructions for operating computer devices are typically in English using words we already know. The problem is, somebody commandeered words we know and changed the meanings. That somebody appears to have gotten away with it.

I’ve spent many hours explaining how something came to be called this or that. Wouldn’t it be great if I could distill all that experience and dispense it by the bottle? I’ve decided to create an online learning tool. Let’s call it The Computer Gibberish Game.

I believe knowing these new meanings will increase your computer enjoyment quotient. Isn’t it time we had some fun learning this gibberish instead of being held captive by incomprehension?

Dean’s Computer Clinic is Expanding

October 22, 2014

Next month Dean’s Computer Clinic will move to Tucson, Arizona.

My wife accepted a position at University of Arizona so we’ll spend most of our time down there from now on. I look forward to posting some pictures of my new location in Oro Valley, AZ.  I’ll be wrapping things up in Nanaimo until November 23rd if you need me. Have to get down there in time for US Thanksgiving, eh?

Four ways to get help:

  1. Call me at 800 448-0853 and we’ll talk it through. If you can’t reach me;
  2. send me an email – and I’ll reply with advice
  3. If we can’t solve  that way I’ll set up an appointment for a remote support session at your first convenience.
  4. If it requires a home visit I’ll refer you to another computer guy I trust

Come to think of it…there’s a fifth way to get help. Come on down and see me! Spend some of Winter goofing off and maybe learn a few computer skills while you’re at it. You can’t golf all the time can you?

Safe Surfing Starter

January 13, 2014
You’ve heard about or even fallen prey to online scammers. They are criminals actively working to find people they can trick into whatever scam they can come up with. They typically work for companies in other countries spending their days finding enough personal information to target a person or group of people. I compare internet scams with the door-to-door salesman scams of several decades ago. We have to keep our “crap detectors” running full-time.
There is lots of information you can read about how these scams work and how to stay clear of them. Below are two links to some trustworthy information:

Help When You Need It

December 11, 2013

This time of year there never seems to be enough time to get our work done. Too much celebrating to be done and too few hours of daylight. Nevertheless, we try.

If you need a tune-up, an upgrade, or just some honest advice, I’ll make time to help. I’m hard at work in the DCC workshop through-out the season. If you prefer to wait for the new year before making any computer decisions, I understand. If you need help right now, I’m here for you. Call anytime: 800 448-0853

6th Annual Business Expo 1-6 PM on Thursday, October 24th.

October 20, 2013

Come on out and see me at booth 58 in the Vancouver Island Conference Center. There are eighty-some other businesses exhibiting their wares as well. Admission is free but the parking may cost you a dollar or two depending on how long you stay. I’m going to have a lot of fun connecting with past, present and future clients. I hope to see you there.

Is Windows 8 for you?

January 10, 2013

If you had asked me that a week ago I would have answered “Probably not…”.

Now my answer is “I think so”.

If you are still using Windows XP, your PC is likely 5 years old or more. Many of my clients are still happy and comfortable with XP and their computers are doing fine (some 10 or 11 years old). As long as your computer continues to do what you want it to, there is no reason to change. I can help you keep it going for several more years.

If you’re ready for an upgrade and wondering what to choose, the options can be baffling. I can help with that too. There are some great tools for moving from XP (or Vista) to Windows 7 or 8. It doesn’t have to be painful, it can be fun!

Is Windows 8 for you? Give me a call and let’s discuss it.